Investigating suspected civilian harm

The Ministry of Defence can start an investigation after a report of suspected or alleged civilian harm (fatalities, injured persons and/or substantial material damage to private property) as a result of the use of force by the Netherlands armed forces. This page explains how the process works.

Processing reports

The process always starts with a report from within or outside of the Ministry of Defence, for example via the Civilian Harm Reporting Portal. The Ministry of Defence first checks if the report does indeed concern an allegation of civilian harm and if the reported incident concerns a (previous) Dutch area of operations. If not, the Ministry of Defence will take no further action.

If the report indeed concerns suspected civilian harm, the Ministry of Defence will start an assessment. This involves assessing the plausibility of the involvement of the Netherlands in the reported incident. For example by examining the time and location of the reported incident. If it is not plausible that the Netherlands was involved or if its involvement can be ruled out entirely, the Ministry of Defence will close the case.

If it is plausible that the Netherlands was involved or if its involvement can be confirmed, the Ministry of Defence can launch a full investigation. The Ministry of Defence will investigate whether military procedures were correctly followed, whether the use of force was lawful under International Humanitarian Law, and what consequences the use of force had. The Ministry of Defence aims to conduct these investigations thoroughly, which is why they may take a long time. The Ministry of Defence will keep the reporter informed of the progress and outcome of the investigation.

The outcome of an investigation can be a reason for the Ministry of Defence to offer ex-gratia compensation to affected individual(s) and/or their next of kin. If the Ministry of Defence is found to be liable in law, affected individual(s) can be entitled to financial compensation. The Ministry of Defence may also decide to offer voluntary redress. The Ministry of Defence considers each situation on a case-by-case basis. Whether or not someone receives (ex-gratia) compensation depends on the type of military deployment and the context.

You can download an overview of the entire process here.

Completed assessments

Below is an overview of completed assessments into reported incidents. They are listed by country and in chronological order, based on the date the report was received. This is work in progress and will be regularly updated with information. Also including cases that have previously been assessed.

Ongoing investigations

Mosul 2016

According to sources from the Netherlands Broadcasting Corporation (NOS) and NRC, a Dutch newspaper, an airstrike by Dutch F-16s on a building in the Iraqi city of Mosul caused civilian casualties on 22 March 2016. According to the Global Coalition Against Daesh, an IS headquarters was located in the building. On 30 March 2023, the Ministry of Defence informed the House of Representatives that it had started an investigation into the incident, based on the new information from NOS and NRC.

Completed investigations

Chora 2007

During the defence of the Chora Valley during the Dutch mission in Afghanistan in June 2007, several civilians and a Dutch soldier were killed. During the Battle of Chora, an Afghan residential complex (a quala) from which shots were fired at Dutch soldiers, was attacked. In 2022, the Dutch civil court ruled that the Dutch State could not sufficiently demonstrate that the residential complex had been a legitimate military objective. The State complied with the court's decision by paying financial compensation.

Hawija 2015

On 3 June 2015, part of the Iraqi city of Hawija was severely affected by secondary explosions of an unforeseen scale after a Dutch F-16 bombed an IS car bomb factory, resulting in civilian casualties. On a voluntary basis, the Netherlands has since carried out reconstruction projects in Hawija.

Mosul 2015

On the night of 20-21 September 2015, an airstrike was carried out in Mosul against an alleged IS headquarters. Afterwards, the Netherlands was informed by CENTCOM that the target was later identified as a residential building, where civilians resided. Prior to the airstrike, there were no indications of incorrect information. In 2020, an affected individual received financial compensation from the Ministry of Defence.

Independent research

The Netherlands Institute for War, Holocaust and Genocide Studies (NIOD) is conducting independent research into 20 years of Dutch deployment in Afghanistan, assisted by the Netherlands Institute of Military History (NIMH). The Battle of Chora, fought in 2007, is part of this study.

An independent investigation committee chaired by Ms Winnie Sorgdrager LLM investigated how a Dutch airstrike in Hawija in 2015 resulted in civilian casualties. The committee also analysed the lessons to be learned for the future.

Find more information about the report here.